THIS COURSE IS DESIGNED FOR:

Professionals in pursuit of continuous organizational improvement.

YOU WILL BE ABLE TO:

• Measure your organization or work unit's performance against world-class private sector companies and federal agencies, and mirror their best practices
• Establish a benchmarking team to ensure the success of your project
• Link benchmarking initiatives to your organization's strategic goals
• Evaluate and strengthen your organization or work unit's core business processes
• Identify, select, and conduct meaningful exchanges with successful benchmarking partners
• Obtain measurable, practical results from your benchmarking project
• Develop key findings into new operational goals
• Identify the appropriate individuals within your organization to implement benchmarking insights and manage the change process
• Avoid common benchmarking pitfalls

COURSE TOPICS INCLUDE:

• One Topic
• Another topic 

LEARNING METHODS:

• Small and large group discussions; individual and small group practical exercises; facilitator presentations; skill practices.

RECOMMENDED PRIOR COURSES OR EXPERIENCE: 

• Course title

RECOMMENDED FOLLOW-ON COURSES:

• Course title